How should we turn of the generation of ARAccountCode

Question

When doing an integration for AccountCustomer, we upload our customers including the ARAccountCode field. So we do not want the system to generate one for us.

Can you please advise what steps we need to take to stop generating ARAccountsCode when create a customer through the API, but does generate one when creating customer through the UI.

Answer 1

At present:
The system parameter IsAutoGenerateAccountNumbersOn controls whether ARAccountCodes are generated for account customers at a global level.

If this is set to true then ARAccountCodes are generated by AMCS Platform through all channels and ARAccountCode is read-only.

An alternative would be to store the externally generated reference should be stored in the Reference property.

We would need to discuss this with the other teams as a change.